Reference

How We Handle Your Information

We collect only what your account needs to work—mobile wallet details for bKash, Nagad or Rocket deposits, your contact number for login and withdrawal verification. Every piece of data has a job, and we explain that job here.

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777 Bat How We Handle Your Information
DATA SECURITY PRACTICES

How We Protect Your Account Records

Your wallet numbers, transaction logs and identity documents move through encrypted channels and sit in access-controlled storage. We separate payment data from general account records so a breach in one layer cannot expose both. Regular audits check that only authorised staff can view sensitive fields, and we purge old verification images after the compliance window closes.

SSL Encryption Every page you visit on 777 Bat runs over HTTPS, wrapping your login credentials, bKash transaction details and withdrawal requests in transport-layer security before they leave your device.
Payment Data Separation Wallet account numbers and deposit references live in a separate database segment with restricted access. Our customer-support agents see masked wallet numbers unless you authorise full disclosure during a transaction dispute.
Access Logs We record every login attempt, device change and withdrawal request with a timestamp and IP address. If unusual activity appears—multiple failed logins or a withdrawal from a new device—we pause the action and send an OTP to your registered mobile.
Data Retention Limits Identity documents submitted for KYC verification are kept for the compliance period required by local rules, then automatically deleted. Closed accounts and their transaction histories are anonymised after six months unless a dispute is open.
PRIVACY QUESTIONS

Where to Ask About Your Data

If you want to know what information we hold, update your mobile number or close your account and delete stored records, reach us through the channels below. Each request is handled by our Bangladesh support team, usually within one business day.

Live Chat Privacy Requests Open the chat bubble in your account dashboard and select the privacy option. Our agents can pull your current data summary, confirm what we store and start deletion requests if you choose to close the account.
Email Data Inquiries Send your account mobile number and your question to our support address. We reply with a summary of stored information or the steps to update, export or remove your records under local data rules.
Account Settings Panel Log in and visit the privacy tab under settings to see what data fields we hold, download your transaction history as a file and toggle marketing preferences on or off without contacting support.
777 Bat The Information Your 777 Bat Account Uses

The Information Your 777 Bat Account Uses

When you open an account, we ask for your mobile number, a password and the wallet details you choose for deposits—bKash account, Nagad number or Rocket reference. That mobile number becomes your login and the channel for OTP codes during withdrawal approval. We also log the device you sign in from and the IP address your connection uses, which helps us spot

unusual activity and keep your balance secure. Payment records—deposit amounts, timestamps, wallet transactions—sit in your account history so you can check them anytime. We do not ask for documents unless a withdrawal triggers our verification threshold, at which point we request a national ID photo to match the account holder name.

Common Privacy Words Explained

These are the terms you will see in privacy notices and account-data settings across our platform. Each definition is written in plain language so you know exactly what we mean.

What does personal data mean?

Personal data is any information that identifies you—your mobile number, wallet account, email address, transaction history or identity documents. We collect only what your account and our compliance rules require.

What is data processing?

Data processing covers every action we take with your information—storing your mobile number, logging a bKash deposit, sending an OTP, checking your ID document or deleting a closed account. It is what we do with the data we hold.

What is KYC verification?

KYC stands for Know Your Customer. It is the step where we ask for a national ID photo to confirm you are the account holder before approving large withdrawals. Not every player sees this; it triggers at certain thresholds.

What does data retention mean?

Data retention is how long we keep your records. Transaction logs stay for six months after you close an account; KYC documents are purged once the compliance window ends, unless a dispute extends the period.

What are third-party processors?

Third-party processors are the companies that handle bKash, Nagad and Rocket transactions, send OTP messages or host our servers. We share only the data each partner needs to complete their job, and we bind them to the same privacy rules.

What does opt-out mean?

Opt-out lets you stop receiving promotional messages or marketing emails without closing your account. Visit the privacy tab in account settings and toggle the marketing switch off; transactional messages like withdrawal confirmations will still arrive.

Your Privacy Questions Answered

Below are the questions Bangladesh players ask most about account data, wallet privacy and record deletion. If your question is not here, reach our support team through live chat or email.

We collect your mobile number, password, chosen wallet details—bKash, Nagad or Rocket account—and the device you sign in from. That is enough to run your account, process deposits and send OTP codes for withdrawal approval.

We share your bKash, Nagad or Rocket account number only with the payment processor that clears your deposit or withdrawal. No marketing partners, no third-party analytics and no external databases receive your wallet information.

Yes. Log in and go to the privacy tab under account settings. You will see your stored mobile number, wallet references, transaction history and any uploaded documents. You can also download a full data export as a file.

Active account transaction logs are kept indefinitely so you can review your deposit and withdrawal history. Once you close your account, we anonymise those records after six months unless a dispute or compliance review is ongoing.

Your national ID photo is encrypted and stored only for the compliance retention period required by local rules. Once that window closes and no disputes are open, the image is automatically deleted from our system.

Contact our support team via live chat or email and request account closure. We will zero your balance, close access and anonymise your transaction history within six months. KYC documents are purged once the compliance period ends.
Reference

Privacy Guide Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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