Reference

How We Handle Your Account and Payment Information

We collect what we need to run your account, process bKash, Nagad and Rocket transactions, and keep the lobby accessible. This policy explains what data we hold, how long we keep it, and how you can request changes or deletion where local law permits.

Account securityWallet transaction recordsCookie preferencesContact rightsRetention terms
Browse Lobby Read FAQ
777 Bat How We Handle Your Account and Payment Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what data we hold, want to update your contact preferences, or need to request account information access, our support channels are open to Bangladesh players. Response times vary depending on the complexity of your request and verification requirements.

Live Chat Open the chat icon in the lobby footer to speak with a support agent. Privacy and data requests are routed to our compliance team for review and response within the timeframe your jurisdiction requires.
Email Support Send your data request to the support email address listed in your account settings. Include your registered mobile number and a brief description of what you need so we can verify your identity and process the request.
Account Settings Log in and navigate to the privacy section under account settings to view current cookie preferences, marketing opt-ins, and data retention summaries. You can adjust communication preferences directly from that panel.
DATA PRACTICES

How We Protect and Manage Your Information

We built our data handling around the payment and account flows Bangladesh players actually use. Your bKash, Nagad and Rocket transaction records are encrypted in transit and stored separately from your login credentials. Cookie use is limited to session management, language preferences and platform analytics. Retention periods align with financial record-keeping standards and the duration needed to resolve disputes or support requests.

Wallet Data Security

Your bKash, Nagad and Rocket payment identifiers are transmitted over SSL and stored in encrypted fields. We do not see your wallet PIN or full account credentials; those stay between you and your payment provider during each transaction.

Cookie Management

Essential cookies keep you logged in and remember your language choice. Analytics cookies track which lobby sections are visited most so we can improve load times. You can disable non-essential cookies in your browser settings without losing core account functions.

Data Retention

Account records and transaction logs are kept for the period required to fulfil payment obligations and meet record-keeping standards. Once that period ends, data is anonymised or deleted unless you request ongoing access or local law mandates longer retention.

Access Requests

Contact our support team to request a copy of your personal data, update incorrect information, or ask for account deletion.

Common Questions About Your Data and Account Privacy

We collect your mobile number, payment wallet identifiers for bKash, Nagad or Rocket, and device information when you create an account. This data is used to verify your identity, process deposits and withdrawals, and maintain platform security across Bangladesh regions where access is permitted.

We share transaction identifiers with payment processors to complete your deposits and withdrawals. Your wallet PIN and full account credentials stay with your payment provider. We do not sell your data to third parties or use it for purposes beyond operating your account and processing payments.

Transaction logs and account data are retained for the period required to fulfil payment obligations and meet financial record-keeping standards. After that period, records are anonymised or deleted unless ongoing access is needed or local law requires longer retention. Contact support if you want details about your specific records.

Yes. Contact our support team through live chat or email to request access to your data, correct inaccurate information, or ask for account deletion. We verify your identity before processing the request, and response times depend on your jurisdiction and the nature of the data involved.

Essential cookies keep you logged in and remember your language preference. Analytics cookies track lobby navigation so we can improve load times and section layout. You can disable non-essential cookies in your browser settings, though essential cookies are required for core account functions to work properly.

Log in and go to account settings, then open the privacy or communication preferences section. Uncheck marketing messages to stop promotional notifications. You will still receive transaction confirmations and account security alerts, which are required for platform operation and cannot be disabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoDragon Tiger BangladeshInfobKash Fastpay

Related pages

777 Bat Bangladesh bKash Fastpay Baccarat Payout Cricket Betting Inplay 777 Bat Casino